FAQ

Mimasa AI is a governed analytics and automation platform built around workspaces, each with its own users, data sources, dashboards and workflows. Everything available in the web application — building dashboards, running workflows, generating reports — is also available through a REST API and official SDKs, so teams are not limited to manual, click-driven usage. New users typically start by connecting a data source and building their first dashboard.

The API is a JSON-over-HTTPS REST API served at https://api.mimasa.ai/v1, authenticated with API keys or OAuth 2.0 and using cursor-based pagination for list endpoints. Rate limits are applied per workspace, with a response header indicating when to retry after a 429, and write endpoints accept an idempotency key to make retries safe. JavaScript and Python SDKs are available for teams that prefer a typed client over raw HTTP calls.

Mimasa AI is offered across multiple plans that vary in workspace limits, available features and support options, with an enterprise tier for organizations that need custom terms. Exact pricing and plan details are provided by your account team or the pricing page rather than in this documentation, since they are subject to change. Questions about an existing subscription, invoices, or upgrading a plan should be directed to your account representative.